rsPons is the WhatsApp customer engagement platform for D2C and enterprise brands. Automate updates, recover carts, upsell customers and resolve support — at 7× the ROAS of email.
North & Co.
typically replies in 2 min
Powering conversations for 2,500+ brands worldwide
OUTCOMES
Benchmarks from 2,500+ rsPons customers across D2C, BFSI, EdTech and healthcare.
45%
Abandoned carts recovered
7.2×
Average ROAS on broadcast
98%
Message open rate
<3s
Avg. bot first response
PLATFORM
From the first message to lifetime loyalty — rsPons gives marketing, commerce and support teams a single source of truth on WhatsApp.
Send personalized campaigns to segmented audiences. Built-in template approval, frequency caps and opt-out compliance.
GPT-powered support agent trained on your knowledge base. Resolves 80% of queries instantly across 30+ languages.
Sync Shopify, WooCommerce or Magento. Customers browse, add to cart and pay without leaving the chat.
Drag-and-drop journeys for abandoned cart, COD confirmation, post-purchase upsell and re-engagement.
Assign conversations, leave internal notes, and ship faster with SLAs, tags and bulk actions.
Cohort-level attribution. See exactly which message, segment and template drove every rupee of revenue.
USE CASES
MARKETING
COMMERCE
SUPPORT
CONVERSATIONAL COMMERCE
rsPons's commerce engine turns transactional notifications into revenue moments. Customers stay in WhatsApp from the first message to the next checkout.
Real-time triggers
Fire flows on Shopify events: order placed, shipped, delivered, returned.
AI-personalized offers
Recommend the next best product based on purchase history and intent.
Compliant by default
Auto-handle opt-outs, template approvals, and Meta policy enforcement.
Kaya Apparel
typically replies in 2 min
INTEGRATIONS
Native connectors for every tool your team already uses. Two-way sync. Real-time webhooks. Zero engineering required.
CUSTOMERS
"rsPons became our second-largest revenue channel within 90 days. Cart recovery alone pays for the platform 14× over."
Priya Menon
Head of Growth, North & Co.
"We replaced four point tools with rsPons. Our agents close 3× more tickets and our marketers ship campaigns in minutes, not days."
Rohan Kapoor
VP Customer Experience, Meridian
"The COD confirmation flow alone reduced RTO from 32% to 19%. That's pure margin we get to keep."
Anjali Shah
Founder, Kaya Apparel
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Join 2,500+ brands driving 25–30% of total revenue through conversations on rsPons.